To place an order, simply browse our website and add your desired items to the shopping cart. Proceed to the checkout page and follow the prompts to provide your shipping information and payment details. Once your order is confirmed, you will receive an email notification.

We accept payments through major credit/debit cards (Visa, Mastercard, American Express) and Afterpay. All payments are processed securely to ensure the safety of your personal information. Paypal coming soon.

Yes, we ship both within Australia and internationally. We partner with AusPost to provide reliable shipping services to our customers locally and worldwide. Please note that international shipping rates and delivery times may vary based on your location.

We aim to process and ship your order within 1-3 business days. Once shipped, delivery times typically range from 3-7 business days within Australia. For international orders, delivery times may vary depending on the destination country. Please note that unforeseen circumstances or public holidays may cause slight delays.

Yes, we provide tracking information for all shipped orders. You will receive an email with your tracking number once your order has been dispatched. You can use this tracking number to monitor the progress of your delivery.

If you receive a defective or incorrect item, please notify us within seven (7) days of receiving your order. We will arrange a return or exchange for eligible items. Please refer to our Returns Policy for detailed instructions and eligibility criteria.

We apologize, but we do not offer a hold or reservation service for items. Our inventory is constantly changing, and we cannot guarantee item availability if it is not purchased immediately.

Once an order has been placed, you can cancel or modify the order within 24 hours of placing the order. We recommend reviewing your order carefully before completing the checkout process. Contact Us for more information.

We understand that sizing can sometimes be tricky. To ensure the best fit, we provide detailed size charts for each product on our website. Please refer to these charts and compare your measurements to find the most appropriate size. If you have any specific questions or need further assistance, please reach out to our customer support team.

We are committed to ethical practices and strive to ensure our products are sourced responsibly. We work with trusted suppliers who share our values and adhere to ethical manufacturing standards.

If you have any further questions, concerns, or feedback, our customer support team is here to assist you. You can reach us via email at staff@noserotonin.com.au or through our Contact Us page on the website. We aim to respond to all inquiries within 24-72 hours.