STORE POLICY
Introduction
Welcome to No Serotonin Clothing ("we," "our," or "us"). This Store Policy outlines the terms and conditions governing your use of our website and services. By accessing our website or purchasing our products, you agree to comply with the terms and conditions set forth in this policy.
Product Information
1.Product Descriptions: We strive to provide accurate and detailed descriptions of our clothing products, including their materials, sizes, colors, and any specific features or care instructions. However, please note that slight variations may occur due to screen resolutions, fabric availability, or manufacturing processes.
2. Pricing: All prices displayed on our website are in Australian dollars (AUD) and include Goods and Services Tax (GST), unless otherwise stated. We reserve the right to modify prices at any time without prior notice.
3. Availability: Our products are subject to availability. In the event that an item becomes out of stock or unavailable, we will notify you as soon as possible and provide alternatives, offer a refund, or arrange a backorder if applicable.
Ordering & Payment
1. Placing an Order: To place an order, you must be at least 18 years old or have the consent of a parent or guardian. By placing an order, you represent that you have read, understood, and agreed to our Store Policy.
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2. Payment: We accept payment through secure online payment methods, such as credit/debit cards or Afterpay. By providing your payment information, you authorize us to charge the designated amount for your order.
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3. Order Confirmation: After placing an order, you will receive an email confirmation with details of your purchase. This confirmation does not guarantee acceptance of your order but serves as acknowledgment of receipt.
Shipping & Delivery
1. Shipping Methods: We offer standard shipping within Australia. Additional charges may apply for express or international shipping. Please refer to our Shipping Policy for more details on delivery timeframes and associated costs.
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2. Delivery Address: It is your responsibility to provide accurate and complete delivery information. We are not liable for any delays or losses resulting from incorrect or incomplete addresses provided by the customer.
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3. Risk of Loss: The risk of loss and title for products pass to you upon our delivery to the carrier. We are not responsible for any damage, loss, or theft of products during transit.​
Returns & Exchanges
Returns Policy: We want you to be satisfied with your purchase. If you receive a defective or incorrect item, please notify us within seven 7 days of receiving your order. We will arrange a return or exchange, subject to our Returns Policy. Please refer to our Returns Policy for detailed instructions and eligibility criteria.
Privacy and Data Protection
Privacy Policy: We respect your privacy and handle your personal information in accordance with applicable Australian laws. Our Privacy Policy explains how we collect, use, and protect your personal data. By using our website or services, you consent to our collection and processing of your information as outlined in our Privacy Policy.
Intellectual Property
Trademarks and Copyrights: No Serotonin Clothing and its associated logos, designs, and brand names are trademarks protected by Australian intellectual property laws. All content on our website, including images, text, and graphics, are protected by copyright laws. Any unauthorized use of our trademarks or copyrighted materials is strictly prohibited.
Contact Us
If you have any questions, concerns, or feedback regarding our Store Policy, please contact us at:
Email: staff@noserotonin.com.au
Payment Methods
• Credit / Debit Cards
• Afterpay
• PAYPAL (Coming Soon)
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